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Data Center Information
| Cross Connect Options | Zayo, Frontier, Comcast, BlackRock, Inetrga, Wolfe, TW Telecom. |
| BGP Bandwidth | NTT, PCCW, Level(3), Wolfe , Spectrum, Integra, SIX, TW Telecom. |
| Generators | 2 x 2 Megawatt with fuel on site and fuel contracts. |
| Seismic Characteristics | Building: UBC Zone 4.Cabinets: UBC Zone 4.Land Site Class D. |
| Fire Suppression | Dual interlocking pre-action dry fill fire suppression systems.VESDA.Clean Agent fire suppression units. |
| Security | Cameras-infrared and motion.Key card and biometric fingerprint access.24/7 Security guards. |
Compute/Network/Storage Provided
| CPU’s Provided | Intel Xeon 2.4Ghz processors or better. |
| Memory Provided | 1333Mhz or better. |
| Storage Provided | Storage arrays containing storage pools of 7.2k, 10k, 15k disks. |
| Hardware Replacement SLA | 4 hours. |
| Storage Network Provided | 10Gb/40Gb. |
| VM Network Provided | 10Gb. |
| VM OS’s Provided | Windows 2008R2, Windows 2012R2. |
| ESXi Version Provided | ESXi 5.5U1 newer. |
| vCloud Director Version Provided | 5.5U1 or newer. |
| Available Resource Allocation Models | Allocation Pool.Pay/Go. |
Per VM Maximums and Information
| Per VM Maximum Memory Supported | 32Gb | Additional memory per VM available upon request. |
| Per VM Maximum vCPU Supported | 6 vCpu | Additional vCPU per VM available upon request. |
| Per VM per Disk Size Supported | Up to 2Tb per disk | Multiple disks per vm is supported. Larger disk sizes are available upon request. |
| VM OS’s supported | OS Supported LINK | |
| Per VM IOPS | 250 IOPS | Additional IOPS per VM available upon request. |
| Available Firewall | vCloud Edge Gateway | Multiple performance sizes available. Active/Passive options also available. |
| Internet Bandwidth | 100mbs minimum burstable to 1Gb | Limited to purchased amount. |
Per VM Alert and Notification Options (included with Basic Management)
| VM CPU Usage | 90%/30mins |
| VM Memory Usage | 95%/30mins |
| VM Disk Space | 10% free/anytime |
| Other alarms and thresholds are available upon request. | |
Snapshot Policies
| VM Snapshot Frequency | 1 per 24 hours | |
| VM Snapshot Retention | 7 days | |
| Restore SLA | Customer contact response Time: 1 hour | Per VM Restore time: Avg 1 hour per server. Restore times are heavily dependent on the disk size of the VM being restored. |
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