About Us | True North ITG

Are You Looking To Reduce Your Technology Costs While Improving Efficiency, Boosting Productivity, and Empowering Your Business To Reach Its Goals?

True North navigates businesses through technology challenges to help them reach full IT Maturity. We’ll help you ensure that your systems are cost-effective, secure, and robust enough to give you a complete competitive edge.

By partnering with True North, you can:

Reduce your IT costs through expert guidance and advice
Benefit from our IT Maturity Model that lays out a roadmap to help you reach your business goals
Boost productivity through improved operational efficiency
Gain the agility, efficiency, and resilience you need to succeed
Enjoy peace of mind knowing your systems are cost-effective, secure, and efficient

True North Empowers Your Business With The Service Driven Cloud

Outsourcing your enterprise cloud to True North means you can focus on your core business and stop diverting valuable time and resources to address IT concerns. We keep you agile and flexible so you can respond quickly to your business needs, even in the most volatile climate.

Choosing True North for your IT and cloud computing needs means experiencing enterprise-class support and production, boosted by our three pillars: agility, efficiency, and resilience.
Take advantage of our certified VMware® cloud with pay-as-you-go infrastructure. Also, our status as trusted VMware Enterprise Partners ensures our certified service team is in place to augment your existing IT staff.
Give your business a boost with the most up-to-date, secure, and resilient cloud available with managed services provided by dedicated VMware Enterprise Partners.

How True North Can Help Drive Your Business Forward

Our vision is to empower our clients by transforming IT to supercharge their business ventures.

Our mission is to boost productivity and profit for businesses with complex IT needs using the most impacting IT services and solutions available.

Our focus is to deliver value time and again to our clients with our IT Maturity Model, thoroughly assessing each client’s environment, identifying their technology risk, and translating that into business risk. We then develop a road map to help ensure clients achieve their business goals, turning technology into a business asset, rather than a budget drain.

With this proven data-driven process, we have been providing best in class IT solutions and services for businesses of all sizes since 2001. Our primary purpose is to provide our clients with both peace of mind and a real edge in business, knowing that their systems are secure, efficient, and cost effective at all times.

Gain The Competitive Edge You Need To Meet Your Goals

True North positions your business for success by giving you a competitive edge in the following areas:

The Business Edge

True North has become a leading provider of cloud hosting services for a reason: our clients know we help not only with their technology needs but through a targeted focus on their business goals.

We accomplish this through in-depth consulting and ideal matching of their application, networking, and computing power needs with desired outcomes. More than IT support, we help you navigate your business through technology.

The Service Edge

True North is fanatical about excellent service, which is why “The Service Driven Cloud” is central to our identity. More than just a tagline, our service drive is two-fold: to provide the most innovative and effective IT and cloud hosting services for your precise business needs, and to deliver these services with unsurpassed care and professionalism.

More than providing a place to store data, True North is here to provide proactive monitoring, maintenance, and service 24/7. With over a decade of excellence in the field, doubling the average rate of growth year after year, our team of dedicated experts knows how to get the job done right, every time.

The Agility Edge

We provide solutions that keep you able to respond quickly, even in the most volatile business climate. With True North’s cloud powered by VMware vCloud®, you can:

Rapidly deploy mission-critical applications and comprehensive system updates in a matter of minutes from a remote location
Access your data across platforms and devices with high availability

Our enterprise level partnership with the industry leader in cloud computing technology VMware® is a testament to our dedication and excellence.

The Efficiency Edge

Efficiency means high productivity at lowered cost. Depending on your business and budget needs, we provide a variety of pricing options, including fixed-fee and pay-as-you-go utility models. Cloud hosting allows you to take control of your IT budget with usage reports and comprehensive monitoring with specified dashboards.

Whether outsourcing IT, using our managed services, or cloud hosting options, our expert level, certified architects and engineers can provide you with tailored infrastructure with dynamic scalability, allowing you to focus on growing your business, while we take care of your IT needs.

The Resilience Edge

With True North, your data has maximum protection by certified experts in private cloud hosting and services powered by VMware vCloud®. We have also partnered with cloud security technology providers to offer the most resilient and innovative cloud security solutions possible, with system imaging powered by Veeam, and continuous replication powered by Zerto.

Your entire infrastructure, including data, networking, computing power and application needs are completely covered, with around-the-clock proactive monitoring and maintenance, with comprehensive backup and disaster recovery plans.

Trust The True North Advantage

True North exists to maintain the agility, efficiency, and resilience of your systems as a true competitive advantage. We can help you reduce costs while empowering your technology to help you meet your business goals.

Leaders at True North

Matt MurrenCEO

Details About Matt

Matt Murren is the CEO and co-founder of True North ITG, a Healthcare IT and Cloud Service Provider helping business stakeholders improve their bottom line through the use of IT and Cloud services. Matt is a Cybersecurity (CISSP) expert with 22 years of IT experience ranging from GE to Sony Entertainment. His passions bringing Enterprise IT to small and mid-sized businesses through Healthcare IT, Cybersecurity, and Cloud Computing. When Matt is not helping businesses succeed with IT, he is spending time with his family, friends, golfing, or snowboarding.

Jordan ShawCOO

Details About Jordan

Jordan started his first technology service business in 1995, co-founding True North ITG, in 2002 as to help businesses through strategic technology consulting. Jordan has overseen and managed True North ITG’s growth for the last 12 years since incorporating as an IT Managed Services company. In his role as COO, Jordan has continually helped reinvent the company as new technology and business paradigms emerge. His passion is helping businesses and leaders thrive and grow in an ever changing world of business and technology.

“True North was designed to be a place where technology service professionals could thrive. My prior experience was that the true potential of a technology service business was locked up by a mindset that didn’t understand the nature of the engineer or the technician. We set out to build a company where people could flourish and be proud to work. If that’s on track, then it permeates into every activity of the company.”

Ted GrandpreDirector of Cloud Hosting Services

Details About Ted

Ted Grandpre co-founded True North ITG with Matt Murren and Jordan Shaw in 2002 and serves as True North’s Director of Cloud Services. While the company and mission statement have evolved over time, Ted has always stayed true to True North’s original goal to provide the best customer experience possible. Ted has been in the IT industry and responsible for 24/7/365 customer facing services and critical infrastructure for over 20 years, spanning retail, e-commerce and Cloud services. Ted’s Cloud Services team is responsible for providing the Cloud infrastructure required to operate thousands of virtual machines every day in multiple data centers. Over 10,000 end users rely on the Cloud Services teams’ expertise and dedication to operate each day. It is his passion for our client’s success that drives him and his team to maintain and evolve a reliable high-performance cloud environment. On a personal note, Ted’s spare time is dedicated to his wife, his French Bulldog, wildlife activities and conservation. He has spent time in over 100 parks in Africa alone and acts as our in-house “David Attenborough.” Ted draws inspiration from those dedicated to helping both others and the environment such as Bill and Melinda Gates, The Dalai Lama, Nelson Mandela, Desmond Tutu, Jane Goodall and Daphne Sheldrick.

Sean GallagherDirector of Business Development

Details About Sean

Sean Gallagher brings over 16 years of healthcare IT experience to True North. His extensive experience serving as an IT leader for large private practices has directly shaped True North’s IT service offerings. Having personally led many EMR implementations, he has a deep understanding of the pain providers experience and how it affects their operations. Sean’s passion is helping practices achieve maximum value out of their IT investment, while keeping up on emerging trends to make sure our clients have the tools needed to provide the highest quality of care for their patients. He started his first consulting service in 2008 looking to bring enhanced hosting and cloud services to other healthcare providers. He brought that experience to True North in 2012 where he continues to innovate and find ways improve the offerings. For fun, Sean enjoys ‘nerdy’ board games with friends, basketball and spending time with his growing family.

Certifications

Our Partners

Citrix

Citrix technology allows us to leverage enterprise class solutions for mobility, virtualization, networking and cloud platforms. When it comes to disrupting the modern workplace with efficient, secure access to your private hosted desktop and critical line of business applications anywhere anytime, Citrix has the Go To solutions
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VMware®

As Enterprise Level VMware® partners, we are backed by the industry leader in cloud hosting and virtualization solutions. Our engineers and architects maintain up–to-date VMware® certification, allowing us to provide cutting edge cloud services for our clients.
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Veeam

Veeam technology allows us to provide unified backup and replication in a single solution, enabling the highest possible level of cloud security available, through file level recovery, streamlined VM recovery and innovative compression, replication, and backup features.
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