Managed Healthcare IT Services

We host your healthcare IT on the fastest HIPAA compliant servers in the USA and support you with a dedicated team of veteran IT pros who specialize in healthcare IT projects and strategy.

Are Your Healthcare IT Systems Frustrating Your Physicians, Hurting Patient Outcomes, and Failing to Meet Expectations?

Why Healthcare Organizations in the USA work with True North healthcare IT company:

At True North, healthcare IT services are in our DNA. It’s been a part of who we are since our inception, and it’s one of the reasons why hundreds of hospitals and practices have come to trust and rely on us to ensure their healthcare delivery remains agile, efficient, and resilient.

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Trusted by

Healthcare IT Company That Transforms Your Care Delivery

We believe your energies are better served to help patients rather than running an IT department. That’s why we offer a comprehensive set of managed healthcare IT services that will support your medical practice as you deliver outcomes across the care flow.

True North’s portfolio of IT services for healthcare companies allows you to operate more efficiently while controlling costs. See the integrity and security of your medical records while ensuring you always have access to your files in a timely manner with maximum network uptime.

Healthcare IT Services Company

True North by the Numbers

9

100+

Hospitals & Practices
Under Management

1,000+

Successful Healthcare
IT Projects Over 14 Years

2

60%

Reduction in Your IT
Failures after 4 Months

Healthcare IT Consulting

Healthcare technology is always changing, and our healthcare IT consultants have the experience and deep industry knowledge to help you navigate it.

Our consultants will:

  • Examine your existing IT systems
  • Make recommendations
  • Implement the right solutions for your unique needs

Improve your ability to deliver outstanding care while reducing downtime, streamlining operations, and improving efficiency.

Find Out More About Our Healthcare IT Consulting Services:

Healthcare IT Consulting

Healthcare IT Support

From basic remote helpdesk and monitoring services to full-service white-glove vCIO IT maturity road mapping and periodic onsite visits for proactive upgrades and optimizations, True North provides the industry’s best healthcare IT support services.

Healthcare IT Consulting Firm

Why You Should Outsource Your Healthcare IT Support to Us

Your patients depend on 100% uptime. With cloud computing, e-Health, and EHR increasingly prevalent, an IT outage could cripple your physician’s ability to deliver services. Ensuring your staff has access to information when they need it means having an overcapacity of internal IT resources on call at all times.

On average, we reduce IT incidents and issues by 60% after just 4 months, and we are fully compliant with HIPAA, ISO 9001, ISO 27001, PCI DSS Certified, and CMMi Level 3 Accredited.

We Offer Three Tiers of Healthcare IT Services

To help meet the needs and budgetary constraints of your hospital or clinic:

Tier 1 - trueGuidance: Cost Effective & Reliable Healthcare
IT Support

trueGuidance is our entry-level Managed IT for healthcare and medical facilities.

You’ll receive:

  • 24/7 remote IT support
  • Ongoing network monitoring and optimization
  • Automated escalation and response of IT issues to our internal engineers
  • Access to our healthcare IT consultants for professional services

If your internal IT teams need support and augmentation to help maximize the capacity of your IT staffing resources, trueGuidance is the best choice.

Healthcare IT Services
Healthcare IT Support Services

Tier 2 - trueNavigate:
Co-Managed IT Service

Our trueNavigate package was custom built to meet the needs of clients who have some existing IT staff but need a partner to help manage and improve their tools and service levels.

trueNavigate lets you take advantage of our expertise to improve your IT with long-term road mapping and proactive onsite visits to co-create value and augment your systems over time.

trueNavigate Expands on the Services of Tier 1,
And Includes:

Tier 3 - trueCommand: Fully-Managed IT Service

The trueCommand package was custom built for our healthcare clients who do not have in-house IT and need a fully managed service offering.

TrueCommand builds off the services offered in Tier 2 and includes a full-time team of True North healthcare IT technicians on staff to:

  • Deliver total IT planning
  • Implementation
  • Augmentation
  • Maintenance

With trueCommand, True North takes the wheel, while not relinquishing your command of IT resources. We map your IT maturity path, maintain and augment your systems, and implement upgrades with comprehensive reporting along the way.

Healthcare IT Support
Healthcare Software

How Our Healthcare IT Support Services Help Your Practice

In today’s healthcare environment, your patients expect to have more access to your physicians than ever before. Patients increasingly want online tools to be able to check information, book appointments, and look at test results. Fulfilling these needs requires complex technological solutions that must undergo regular maintenance.

Our healthcare IT support services are the perfect way to ensure your platforms are all running smoothly, all the time. Control costs, increase security and enjoy a continually updated and optimized computing environment for maximum efficiency.

We’ll take away the burden of managing your systems so that you can focus your attention on delivering health care.

Testimonials

TrueNorth Cuts IT Costs by
$364,000 & Eliminates EMR Crashes

Cloud Hosting for Healthcare Software Solutions

Run Your Hosted Applications On A Cloud That Is Tailor Made For Healthcare Software

With True North’s tier-5 platinum private cloud hosting infrastructure.

You’ll benefit from our years of experience in healthcare IT network operations in addition to our enterprise-level partnership with top disaster recovery and EMR providers.

Through our cloud hosting environment, you’ll gain easy access to your practice’s critical applications from any location, on any hardware platform.

A virtual desktop network gives you the flexibility you need with increased collaboration, ease of access to your data, and improved scalability should your computational requirements change.

it Services for Healthcare
Managed Healthcare IT Service

Cloud Networks Architected for Healthcare Software

True North’s fully-optimized network is ready to handle all the challenges of your practice’s data requirements, giving you the agility you need to stay ahead of the curve.

Our load-balanced and fully monitored cloud servers are available 24/7 to handle all your data traffic efficiently and with fast response times.

We conduct proactive maintenance and provide transparent network reporting ensuring that your access is maximized.

Data Security and IT Disaster Recovery Services for Healthcare

Unparalleled Level of Security with True North

Protecting your healthcare data is a sacred trust. Enjoy the peace of mind that comes with knowing your data is secure and safely store.

We offer comprehensive backup and recovery solutions on our cloud servers, ensuring that you’ll never lose vital data in the event of a hardware failure.

And your data’s physical security at our secure data centers will never be in question, thanks to processes in place, such as video surveillance, key card and biometric access, and locked server cabinets to prevent unauthorized access.

Managed Healthcare IT Services
Healthcare IT Company

Regulatory Compliance

Full Range of Healthcare Requirements

Encompassed with True North’s medical IT solutions.

From healthcare IT consulting services through to secure, optimized implementation, we have the experience to help your practice thrive.

Find out why our clients see a
dramatic EMR performance increase

From our tailored cloud, build with EMR hosting in mind.

True North ITG Inc.

ADDRESS

16504 9th Ave SE, Suite #203
Mill Creek, WA 98012

PHONE NUMBER

The IT Support & Consulting Services Leading Healthcare Providers Trust

Healthcare technology is always changing, and it’s critical that you partner with a trusted healthcare IT company to stay ahead of the curve. 

True North healthcare IT company delivers industry-leading healthcare IT services to empower your facility to deliver outstanding service while reducing downtime and cost inefficiencies.

When you work with our healthcare IT consultants, you’ll remove the tedium of IT issues and be able to focus on delivering outstanding patient care.

Contact us today

 To learn how you can benefit from our healthcare IT services