Case Study: Reduced IT Infrastructure and Management Costs by $364,000 over 4 Years!

“Migrating to the True North cloud infrastructure saved GEHC Centricity in our practice… our system performance has never been better.” – Sue Lowe, IT Support Family Medicine.

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Sound Family Medicine was facing frequent system crashes, overrunning IT costs, and a derailed EMR experience that threatened HCP utilization. True North augmented IT performance and redundancy while cutting IT costs in half and freeing up internal IT resources.

Learn How True North Enhanced IT for Sound Family Medicine through,

  • Significant cost reductions and ROI in under 4 years
  • Optimized performance for several key systems, including,
    • Centricity EMR
    • CPS 10
    • Docutrak
    • Biscom
    • IndexLogic
    • Qvera Interface
  • Significant improvements in all 4 major KPIs including Subjective User Experience by physicians
  • Shifted cost burdens from CAPEX to OpEx
  • Accelerated user experiences through automated systems
  • Advanced monitoring and alert systems to address issues before they arise
    • Cutting down IT incidents by over half

“Having the server infrastructure handled frees up my IT staff to focus on critical application issues affecting our daily workflows” – Denise Martel, CEO Sound Family Medicine.


Our company has benefited greatly from True North’s IT expertise and world-class support. Since making the switch to True North we have achieved improved network stability and increased our security. Their knowledge in IT business strategy and project implementation is vastly superior to our previous IT provider.
Mark Anderson, Manager, Building Changes
Technology is never trouble free, but with their expertise in cloud services, high level tech support, and custom applications, True North has delivered time and again. They’ve been a great investment for us.
Kristie Howard, Overlake Internal Med
With their ability take on large-scale projects on short notice, True North’s cloud, implementation and dependable support services have been a huge boost for us, providing stability by addressing our many-layered IT needs.
Glenda Smith, ProOrthopedics

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