Are you caught playing whack-a-mole with your IT issues? Do you put up with it because you’re afraid addressing the root cause would lead to massive capital expenditure? Think again. What if you could switch from CapEx to OpEx and still solve the problems? Our fully managed IT services allow you get in front of even the hairiest IT problems with options for a CapEx vs. OpEx approach. Connect with one of our consultants today!
What It Is
Our comprehensive IT management service is designed to go beyond traditional IT support with vCIO services that have a true impact on your business. We believe world class service providers do far more than fixing your tech when it breaks. They also provide strategic IT consulting and services that measurably impact your business performance. Along with infrastructure and support services, trueCOMMAND™ provides that additional strategic consulting at the business layer.
Our clients experience fewer issues, reduced risk, increased productivity, and lower true cost of ownership for their IT investments.
Who It’s For
trueCOMMAND™ is our fully managed IT service for Small to Midsize Businesses. More than ongoing IT support with monitoring and helpdesk support, trueCOMMAND™ provides standardized, proactive processes to move your organization toward IT Maturity. Our fully managed service means predictable outcomes and strategic IT consulting at a predictable cost.
Most companies suffer from a lack of transparency in their IT stack, and many more lack the expertise to put their IT to use as a business driver. Do you have the in-house capacity to drive down your IT noise? Do you know where your inefficiencies are? More importantly, do you know where your existing vulnerabilities are, what your current risk level is? Do you have concerns about security, performance, and productivity, but not the resources to address the issues? Are you investing in the right technology to achieve your business goals? trueCOMMAND™ addresses these issues through proactive processes and procedures.
How It Works
We begin with an in-depth IT Maturity process, including a technology assessment and a business review, allowing us to create a tailored IT Road Map, which contains our vCIO’s prioritized recommendations for your business to bring you into IT Maturity over time. We then perform any critical projects, implement our ticketing systems and monitoring agents, allowing us insight into your system performance at all times. Finally, we schedule our proactive technology reviews a year in advance to monitor and address your IT network according to our meticulously crafted standards. With this in hand, we perform Quarterly Business Reviews, converting your IT investment into improved business performance. Pricing for this all-in service depends on seat count, server count, organizational needs and complexity.
- Business goals and I.T. spend alignment
- Simple per seat monthly pricing
- 24/7/365 Support
- Access to I.T. consulting, networking, security, and cloud hosting experts.
- Services geared for the big three: avoiding costs, increasing revenue, and improving service.